Terms of Service

Last Updated: March 19, 2026

1. Service Description and Acceptable Use

These Terms of Service (“Terms”) govern your access to and use of the services provided by EZWave Solutions (“we,” “our,” or “us”). Our services include healthcare benefit consulting, plan design, and related technological platforms.

You agree to use our services only for lawful purposes and in accordance with these Terms. You are prohibited from using our services in any way that violates any applicable laws or regulations.

2. User Responsibilities

By using our services, you represent and warrant that:

• All information you provide is accurate and up to date.
• You will maintain the accuracy of your information.
• You have the legal capacity to agree to these Terms.
• You will not use bots, scripts, or automated methods to access our services.

3. HIPAA Compliance Obligations

EZWave Solutions operates in compliance with HIPAA regulations.

• You agree to handle Protected Health Information (PHI) appropriately.
• Some services may require a Business Associate Agreement (BAA).
• You must report any suspected data breach immediately.

4. SMS Communications & TCPA Compliance

By providing your contact information and opting in, you agree to receive communications from EZWave Solutions, including phone calls, emails, and SMS messages.

SMS Program Description: Our SMS program includes messages such as appointment reminders, follow-ups, service updates, and occasional promotional communications related to our healthcare services.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly.

We comply with the Telephone Consumer Protection Act (TCPA) and only send messages in accordance with applicable laws.

5. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

6. Age Restriction (18+)

Our services are intended for individuals who are at least 18 years old. By using our services, you confirm that you are 18 years of age or older.

7. Limitation of Liability

To the fullest extent permitted by law, EZWave Solutions will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data or revenue, arising from your use of the services.

8. Intellectual Property

All content, trademarks, and materials provided through our services are owned by or licensed to EZWave Solutions and are protected by applicable laws.

9. Termination of Service

We reserve the right to suspend or terminate your access to our services at any time for violations of these Terms.

10. Dispute Resolution

Any disputes will be resolved in the courts located in the jurisdiction where EZWave Solutions is headquartered. You agree to submit to the jurisdiction of these courts.

11. Privacy Policy

Your use of our services is also governed by our Privacy Policy. Please review it here: Privacy Policy